![]() The Zoo allows strollers as well as the following mobility assistive devices for use by guests with disabilities manual wheelchairs, steerable knee walkers, single seat electric scooters with 3+ wheels, and Segways (must have handle bar). Bicycles, tricycles, scooters, skateboards, roller skates, and similar modes of transportation are not allowed. To maintain a safe pedestrian environment and the desired pace and flow of visitor traffic, the Zoo does not allow guests to bring or use most wheeled vehicles within the grounds. Our goal is to maintain a safe pedestrian traffic flow for all visitors while allowing for use of mobility assistive devices that do not fundamentally alter the nature of the experience the Zoo provides. Park attendance is often at high capacity, resulting in busy pedestrian pathways. By “pedestrian,” we mean any individual who moves within walking areas with or without the use of walking-assistive devices such as crutches, leg braces, wheelchairs, etc. The Zoo is a primarily pedestrian environment. The safety of our visitors is extremely important to us. If you need more information or assistance during your visit, please ask any available employee, who can contact someone to help you. All services and attractions are listed in the guide map. ![]() Our guidelines for service animals can be found by accessing the San Diego Zoo Accessibility Guide.įor our guests who are deaf or hard of hearing, please see our San Diego Zoo Accessibility Guide to learn more about what we have to offer. Emotional support animals as well as companion, comfort, or service animals in-training are not allowed entry into the Zoo. We welcome guests with disabilities who choose to bring their trained service animal into the Zoo. Please refer to our San Diego Zoo Accessibility Guide for more information.ĭownload Accessibility Map for Guests with Disabilities (PDF) Wheelchairs and electric scooters are available for rent on a first-come, first-served basis near the entrance. Please keep in mind that while all Zoo personnel may provide minor assistance, they are not trained to and are not allowed to lift a guest out of his/her mobility device or provide assistance with medication or help of a personal nature. The Zoo provides free admission for a personal attendant/caregiver to accompany a guest who requires such help to access the public programs, activities, and facilities of the Zoo. Guests with disabilities must pay admission fees to the Zoo. Guests who use mobility assistive devices may also refer to the Zoo map for ADA pathways and elevators. A complimentary ADA shuttle service operates inside the Zoo for those with mobility-related disabilities. Please note there are steep grades in parts of the Zoo. ![]() The Zoo provides special parking, restrooms, and access to experiences, tour buses, and habitat areas for guests with disabilities. We have several services to help guests with disabilities enjoy their visit. Download San Diego Zoo Accessibility Guide (PDF) ![]()
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